Safety
Child Safety Standards
poqop is a private chat app for adults. We prohibit child sexual abuse and exploitation (CSAE) of any kind, and we act on it whenever we learn of it.
Our standards
- poqop is only for people 18 and over. We check age through Apple's and Google's age signals where available, and otherwise ask people to confirm their age. Accounts we believe belong to someone under 18 are suspended.
- Sharing, requesting or producing child sexual abuse material (CSAM) is prohibited.
- Grooming, sextortion, trafficking, and any sexual contact with or sexualization of minors are prohibited.
- These rules are part of our Terms of Service. Breaking them leads to immediate suspension.
Reporting in the app
Anyone can report a person from inside a room: tap the menu at the top right, then Report. The reporter chooses which messages and photos to send, and those reach our team in readable form. Reports are reviewed by people, and CSAE reports are handled first.
Messages in poqop are end-to-end encrypted, so we can't scan conversations. User reports are how we learn about abuse. We encourage anyone who sees CSAE in poqop to report it.
What we do
- Suspend the reported account, which stops it from sending messages and creating or using invite codes.
- Report apparent CSAM to the National Center for Missing & Exploited Children (NCMEC), as US law requires, and to other authorities as the law requires where we operate.
- Preserve the report as the law requires, and respond to valid legal requests from law enforcement.
Compliance
We comply with child safety laws in the countries where poqop is offered, including the reporting obligations of 18 U.S.C. § 2258A.
Contact
Our child safety contact can be reached at [child safety contact email]. This contact can speak to our CSAM prevention practices and compliance.
Get help
- If a child is in immediate danger, call your local emergency number.
- In the US, report to NCMEC's CyberTipline at report.cybertip.org.
- If you're worried that sexual images of you taken when you were under 18 could be shared online, NCMEC's Take It Down service (takeitdown.ncmec.org) can help.